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Our Story

Built by Tech Enthusiasts,
For Tech Enthusiasts

Urban Tech Supply was founded on a simple belief: everyone deserves access to authentic, premium electronics at honest prices — with real support from people who actually know tech.

Tech workspace
Our Mission

Why We Started Urban Tech Supply

We were tired of gray-market parts, counterfeit peripherals, and chatbot "support" that couldn't tell a PCIe 4.0 slot from a USB port. So we built something better.

Urban Tech Supply LLC was founded to be the tech store we always wished existed — one that sources exclusively from authorized distributors, employs actual engineers on the support team, and ships fast without charging a membership fee to unlock "free" shipping.

We serve builders, gamers, creators, and small businesses across the United States. Whether you're upgrading your GPU or outfitting a 20-seat office, we've got the inventory, the expertise, and the service to get it right.

No gray market. No nonsense. Just real tech at real prices, shipped fast.

By the Numbers

Urban Tech by the Numbers

12,400+Products in Stock
98.7%Positive Reviews
48hrsAvg Delivery Time
24hrDOA Replacement SLA
Our Values

What We Stand For

🔒
Authenticity First

Every product comes from an authorized distributor with a verifiable serial number. We don't touch gray-market inventory, period.

🧠
Real Expertise

Our support team is made of actual engineers and builders. They can answer compatibility questions, suggest alternatives, and troubleshoot real problems.

⚡
Speed Matters

Same-day shipping on in-stock orders placed before 3pm EST. We know your project can't wait and we don't make you wait for it.

💰
Fair Pricing

Price match guarantee on verified competitor listings. We believe you shouldn't have to choose between quality service and a good price.

🤝
Customer First

30-day returns, proactive communication, and a DOA replacement policy that ships before you return the defective unit. We absorb the risk.

🌱
Responsible Business

We partner with manufacturers who meet responsible sourcing standards and offer packaging recycling programs on bulk orders.

The Team

Meet Our Crew

🧑‍💻
Alex Rivera
Founder & CEO

10 years in enterprise hardware procurement. Built Urban Tech to fix the broken electronics retail experience he lived through daily.

👩‍🔧
Jordan Kim
Head of Technical Support

Ex-Corsair product engineer. Knows every peripheral in our catalog inside out. She's the reason our support actually solves problems.

👨‍💼
Marcus Webb
VP of Operations

Built the same-day fulfillment system from scratch. Obsessed with the gap between "order placed" and "delivered" — and making it shorter.

Ready to Build Your Setup?

Browse 12,000+ authentic electronics. Free shipping on $99+. Real support when you need it.