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Frequently Asked Questions
Currently we ship to all 50 US states and US territories. International shipping is in development — sign up for our newsletter to be notified when it launches.
Find an identical in-stock item at a verified US retailer for less? Send us the link and we'll match it. Applies to Newegg, B&H, BestBuy, and other major US electronics retailers. Excludes auction sites, marketplace sellers, and liquidation stores.
30-day no-questions returns on all items in original condition with original packaging. For DOA (Dead on Arrival) items, we ship a replacement within 24 hours — you don't have to return the defective unit first on orders under $150.
Yes. Every product we sell is sourced from authorized US distributors and carries the full manufacturer warranty. We keep complete purchase records so warranty claims are always straightforward.
Absolutely. We offer tiered volume pricing starting at 5 units of the same SKU. Email info@urbantechsupply.us with your requirements and we'll send a custom quote within 1 business day.
In-stock orders placed before 3pm EST ship the same day, Monday through Friday. Orders placed after 3pm or on weekends ship the next business day. You'll receive a tracking number via email as soon as your label is created.